Privacy Policy

Information We Collect

LUMA LAB collects various types of information in order to provide and improve our services. This includes personal information such as your name, email address, phone number, and payment information when you register or make a purchase. We may also collect non-personal information such as browser type, IP address, and usage data to enhance user experience.

How We Use Your Information

Your information is used to provide, maintain, and improve our services, process transactions, communicate with you, and personalize your experience. We may also use your information for marketing purposes, including sending you promotional materials and newsletters, if you have opted in to receive such communications.

Information Sharing and Disclosure

LUMA LAB does not sell or rent your personal information to third parties. We may share your information with trusted partners who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also disclose your information when required by law or to protect our rights and the rights of others.

Data Security

LUMA LAB takes the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Rights and Choices

You have the right to access, correct, or delete your personal information held by LUMA LAB. You may also have the right to object to or restrict the processing of your personal information. To exercise these rights, please contact us at privacy@luma-lab.com. Additionally, you may opt-out of receiving marketing communications at any time by following the unsubscribe instructions included in those communications.

Cookies and Tracking Technologies

LUMA LAB uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that help us analyze web traffic and improve our services. You can choose to accept or decline cookies through your browser settings, but this may prevent you from taking full advantage of our website.

Third-Party Services

Our website may contain links to third-party services that are not operated by LUMA LAB. We have no control over the content, privacy policies, or practices of these third-party services. We encourage you to review the privacy policies of any third-party services you visit.

Children's Privacy

LUMA LAB does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information. If you believe we have collected information from a child under 13, please contact us at privacy@luma-lab.com.

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our services, you consent to the transfer of your information to locations outside your jurisdiction.

Changes to This Privacy Policy

LUMA LAB may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@luma-lab.com.